Crafted without Compromise


We stand by our work and the parts we use with a complimentary 5 year warranty. Rest assured, if something goes wrong, we’ll make it right.


Your purchase includes two tunings after delivery. Local customers will be serviced by our technicians, all others will be performed by our trusted, experienced colleagues.


All pianos are fitted with a Dampp-Chaser humidity control system to help protect your instrument from seasonal fluctuations.

The Buying Process


Buying Process


This online space is for you to immerse yourself in the pianos we offer. We encourage you to enjoy the wealth of media and information we have for each instrument as you consider which instrument is right for you and your musical needs. With all of this, we believe you can make your decision with confidence.


When you find the piano you want, we would like to talk to you about your needs and goals to make sure this is the right piano for you. If you live in or are traveling to NYC, we would be happy to schedule a visit for you to try the piano.


After you complete your purchase, leave the rest to us. We will coordinate all moving logistics—either local or national—and make sure it is tuned shortly after delivery.

Frequently Asked Questions


Can I really buy a piano without trying it first?


We think so. This online space provides a comprehensive and transparent portrayal of our instruments. Through the video, audio, photos and technical details, you can have confidence this is the piano you’re looking for.


Do you offer customized pianos?


Yes. If you’re looking for a different look, feel, or tone for one of the pianos in our inventory, we are happy to work with you to create the perfect instrument. Some customizations may require additional charges—i.e. custom finishes.


Can I have an independent technician inspect the piano for me?


Absolutely. We are happy to provide your chosen technician access and all technical details to the piano.


Can I return a piano if I don’t like it?


If you are unsatisfied with the piano, we’d prefer to do what it takes to make it what you expected. If we can’t, to return the piano you will need to pay return shipping and a 10% restocking fee. You can find our full return policy here.


Are your prices negotiable?


Our vision is to end the ambiguous buying process you’ll find at any piano showroom. We don’t use salespeople to sell the pianos, we rely on the piano itself. Our prices are fixed so that you can believe in our transparency, honesty and straightforward approach to piano sales.

More Questions?